Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your use of the Wwe77 Casino website, account services, games, payment facilities and any related features made available through the website. They should be read together with the Privacy Policy, Responsible Gambling information, promotional terms and any game-specific rules. If a separate set of terms applies to a particular service, those terms will also form part of your agreement with us.

By visiting the website, registering an account, making a deposit or participating in a game, you agree to comply with these terms. If you do not agree with any part of them, you must not use the website or its services. We may update these terms from time to time. The current version will be made available on the website, and continued use after an update may mean that you accept the revised wording.

You are responsible for reading the terms that apply at the time you use the website. We may also provide important information through account notices, game screens, payment pages or other online communications. Those notices may explain operational requirements, temporary restrictions or conditions that apply to a particular transaction or service.

Eligibility

• You must be at least 18 years old to use gambling services.
• You must be legally permitted to access and use online gambling services in the place where you are located.
• You must provide information that is complete, accurate and current when registering or using your account.
• You must not use the website if doing so would breach any law, court order, restriction or other legal obligation that applies to you.
• You must not access the website on behalf of another person or allow another person to use your account.

We may refuse registration, restrict access or request further information where this is necessary to meet legal, security, verification, responsible gambling or operational requirements. Access to the website does not guarantee that every service will be available to every person at all times.

2. Accounts, identity and security

You may need to create a personal account before using certain services. Only one account may be opened by each person unless we expressly approve otherwise. Accounts must be registered in the account holder’s own name and must not be created using false, misleading or borrowed information.

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from a security failure that was not reasonably within your control. You must not share your password, permit another person to log in, or use another person’s account. If you believe your account details have been lost, disclosed or used without permission, you should notify us through the support option available on the website as soon as possible.

Verification checks

We may carry out identity, age, location, payment, fraud, source-of-funds or other verification checks. We may ask you to provide documents or information that reasonably supports those checks. Any information supplied must be genuine, legible and current. Until a check is completed, we may limit deposits, withdrawals, gameplay or other account functions.

If you do not provide requested information within a reasonable period, if the information cannot be verified, or if we identify a concern about the account, we may suspend or close the account and take any other action allowed by applicable law. We may retain relevant records where required for legal, security, dispute-resolution or responsible gambling purposes.

Account closure

You may ask to close your account by using the available support channel. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, misuse, verification or disputes. Where an account is closed or suspended, you must not attempt to create or use another account without permission.

3. Deposits, withdrawals and gaming activity

Payment methods, instructions and any applicable conditions are shown on the website. You must use a payment method that belongs to you or that you are authorised to use. Payments made with another person’s card, account or financial instrument may be rejected, reversed or investigated. We may ask for information confirming ownership or authority before processing a transaction.

You should check the details of each transaction before confirming it. A deposit must not be made for an unlawful purpose, to conceal the source of funds, or to support activity that breaches these terms. We may decline, delay, reverse or limit a transaction where this is required for security, verification, payment-processing, legal or operational reasons.

Withdrawal requests may be subject to account verification, transaction checks, applicable game rules and any conditions clearly displayed before play. We may return funds through an appropriate method or request additional information where necessary. Processing times can vary because of verification, payment providers, weekends, public holidays, technical issues and other circumstances outside our reasonable control. No processing time should be treated as a guarantee unless expressly stated.

Games and results

Games must be played in accordance with the rules shown on the relevant game page. You are responsible for checking the stake, game settings and any available instructions before confirming play. A game may be unavailable, interrupted or changed because of maintenance, software issues, supplier restrictions or other technical circumstances.

Game records and transaction records maintained through the website may be used to determine the details of activity, subject to applicable law. If a game is affected by a clear technical error, we may void or correct the affected activity and return any relevant stake or balance adjustment where appropriate. We will not knowingly benefit from an obvious error.

Promotions and bonuses

Promotions are subject to their own terms. These may include eligibility rules, participation instructions, time limits, qualifying transactions, wagering requirements, game restrictions, maximum values, withdrawal conditions and account limitations. You should read the full promotional terms before opting in or using a promotional benefit.

Unless the applicable promotional terms state otherwise, a promotion may be available only once per person, household, device, payment method or other relevant connection. We may remove or refuse a promotional benefit where an account is ineligible, where the promotion has been misused, or where activity appears designed to obtain an unfair advantage. Promotional terms do not override any responsible gambling restriction or legal requirement.

4. Responsible use, prohibited conduct and suspension

Gambling should be treated as entertainment and not as a way to earn income or recover financial losses. You should only gamble with money you can afford to lose. Account tools, limits, breaks, self-exclusion information and other responsible gambling options may be available through the website. You should use these tools before gambling if you are concerned about your activity.

You must not use the website while under the influence of alcohol or another substance if that affects your ability to make informed decisions. You should not gamble to repay debts, meet essential household expenses or resolve financial difficulties. If gambling is causing concern for you or someone close to you, stop playing and seek independent support from an appropriate Australian support service.

Prohibited activity

• Using the website for fraud, money laundering, unlawful activity or any purpose that breaches applicable law.
• Providing false information, using a false identity or attempting to avoid identity or location checks.
• Colluding with other users, manipulating gameplay, exploiting a software fault or interfering with the fair operation of a game.
• Using automated tools, bots, scripts, crawlers or other systems to access or interact with the website without permission.
• Attempting to bypass security controls, technical restrictions, account limits or responsible gambling measures.
• Using payment methods without the owner’s authority or attempting to conceal the source of deposited funds.
• Harassing staff, threatening other users, uploading harmful material or interfering with the website’s operation.

If we reasonably suspect prohibited conduct, a breach of these terms, a security issue or a risk to you or another person, we may suspend an account, restrict access, cancel affected activity, remove promotional benefits, hold funds while checks are completed or close the account. We may take these steps without advance notice where immediate action is necessary. Any action will be considered in accordance with applicable law and relevant evidence.

Nothing in these terms prevents us from reporting suspected unlawful conduct to an appropriate authority or complying with a lawful request. We may also keep records connected with investigations, disputes and account activity where retention is required or reasonably necessary.

5. Website use, privacy and legal information

Website availability and content

We aim to keep the website available and information accurate, but online services cannot be guaranteed to operate continuously or without errors. Access may be interrupted for maintenance, updates, security measures, network problems, supplier issues or circumstances outside our reasonable control. You should not rely on the website as a substitute for professional financial, legal or health advice.

Website content is provided for general information and may be changed without notice. We do not guarantee that every page, game, feature, price, promotion or payment option will be available in every location or at every time. You are responsible for having suitable equipment, software, internet access and security arrangements when using the website.

Privacy and communications

Personal information is handled in accordance with the Privacy Policy and applicable privacy requirements. Information may be used to provide services, verify accounts, process transactions, manage responsible gambling, prevent fraud, maintain security, meet legal obligations and respond to enquiries. By using the website, you acknowledge that relevant information may need to be shared with service providers or authorities where permitted or required by law.

You should keep your contact and account information up to date so that important notices can be provided. Electronic notices, account messages and website updates may be used to communicate changes, verification requests, transaction information, security matters or other service information.

Liability and applicable law

To the extent permitted by law, you are responsible for your use of the website and for decisions made while using the services. Nothing in these terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified. Where the law permits limitations, responsibility may be limited to the extent allowed by that law.

If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining terms will continue to apply. A failure to enforce a provision on one occasion does not amount to a permanent waiver of that provision.

These terms are intended to operate subject to the laws and mandatory consumer protections that apply to you and to the services. Any dispute should first be raised through the support option displayed on the website so that it can be reviewed. If a concern cannot be resolved, you may have access to external complaint, consumer protection or dispute-resolution options available under applicable law.

For questions about these terms, your account or a transaction, use the current support or contact facility provided on the website. Please include enough information for the issue to be identified, but do not send passwords or other sensitive security details in an unsecured message.